Q1. How about the Warranty?
A1. The warranty is only applicable for all ZOJIRUSHI electric products, which are purchased from Indonesian authorized outlet. The product has warranty for any production defect in the period of 12 months from listed purchasing date. Warranty is not applicable for damage cause by: miss-usage, accident, natural disasters, water mineral deposit, inappropriate environment during usage, being repaired or modify by unauthorized service center, installation to inappropriate voltage, usage of power generator, and all application which are not comply with manual book.
     
Q2. Where is ZOJIRUSHI\\\'s Service Center in Indonesia?
A2. ZOJIRUSHI Service Centre are located in Jakarta, Surabaya, Bandung, Malang, Bogor, and Balikpapan.

Q3. Why should I use a rice cooker to cook rice?
A3. The rice cooker is an efficient and time-saving kitchen appliance that cooks perfect rice every time. Many people have difficulty cooking rice on the stove because the burner cannot be turned down to a low enough simmer for the steaming portion of cooking rice. The result is rice that is scorched or burned. With a ZOJIRUSHI rice cooker, rice will be fluffy and delicious. Plus, you won\\\'t have to stand over the stove while it cooks. Just set it and leave. All ZOJIRUSHI rice cookers have durable nonstick inner cooking pans for quick and easy cleaning.  

Q4. Why are there so many different types of rice cookers?
A4. Since ZOJIRUSHI has been making rice cookers for over 40 years, we offer different types of rice cookers to suit everyone\\\'s needs. The basic models of electric rice cookers are the Conventional rice cookers. These simply heat up to cook the rice, turns off when it\\\'s done and keeps the rice warm. The more advanced family of rice cookers is the computerized Micom rice cookers. They include the Micom (which stands for Micro Computerized), Micom Fuzzy, and Neuro Fuzzy® rice cookers. These rice cookers utilize microcomputer chip technology and are programmed to change the heat and cooking time to the type and style of rice being cooked. Because of the microcomputer chip, it cooks brown rice and rice porridge without overflowing or overcooking. The next family of rice cookers is the IH (Induction Heating) rice cookers, which utilize advanced induction heating technology to heat the entire inner cooking pan, in effect making the cooking pan itself the heating element. Because of its quicker response time, IH rice cookers can adjust the heating temperature and time quicker for better tasting rice. IH rice cookers are also Micom rice cookers. The newest and most advanced ZOJIRUSHI rice cooker is the Pressure rice cooker. What\\\\\\\'s different about the Pressure rice cooker is that it applies pressure to elevate cooking temperatures to higher levels and by doing so, alters the structure of starch within each grain of rice, making it softer and easier to digest. Please use COMPARE PRODUCTS feature to compare our many models of rice cookers.
     
Q5. Which is the right rice cooker for me?
A5. It depends on what you\\\'re looking for in a rice cooker. Will you be cooking brown rice? Porridge? Do you need a timer function to ensure your rice is ready when you get home from work or wake up in the morning? If you don\\\'t need all those features, a non-micom conventional rice cooker is the right one for you. If you are looking for something more sophisticated, micom or even an IH rice cooker would be the smart choice with its brown rice and porridge functions, reheating cycle, timer and other features. If you want the most advanced features and the best tasting rice in town, we recommend the Pressure IH rice cooker.